We're Here to Help

Find answers, get support, and make the most of your Quick Roster experience.

How Can We Help You Today?

Choose the support option that works best for you

FAQ & Guides

Find instant answers to common questions and step-by-step guides

Live Chat

Chat with our support team in real-time during business hours

Phone Support

Speak directly with our Australian support team

Call Us

Knowledge Base

Everything you need to know about Quick Roster

Getting Started

Learn the basics of Quick Roster and set up your first schedule

  • • Account setup and onboarding
  • • Adding your team members
  • • Creating your first roster
  • • Understanding the dashboard

AI Features

Maximize the power of AI-driven scheduling

  • • How AI optimizes schedules
  • • Understanding scheduling patterns
  • • Customizing AI preferences
  • • Interpreting AI recommendations

Award Compliance

Ensure 100% compliance with Australian retail awards

  • • Understanding award rules
  • • Penalty rate calculations
  • • Break and rest requirements
  • • Compliance reporting

Mobile App

Help your team use the mobile app effectively

  • • Installing and setup
  • • Viewing schedules on mobile
  • • Shift swapping and requests
  • • Notifications and alerts

Integrations

Connect Quick Roster with your existing systems

  • • Payroll system integration
  • • HR management platforms
  • • POS system connections
  • • API documentation

Troubleshooting

Solve common issues and technical problems

  • • Login and access issues
  • • Performance optimization
  • • Data sync problems
  • • Browser compatibility

Video Tutorials

Watch step-by-step guides to master Quick Roster

Video Thumbnail Placeholder

Quick Start Guide

Get up and running with Quick Roster in under 10 minutes

8:30Beginner
Video Thumbnail Placeholder

AI Scheduling Features

Learn how our AI creates optimal schedules automatically

12:15Intermediate
Video Thumbnail Placeholder

Award Compliance

Understand how Quick Roster ensures 100% compliance

15:45Advanced

Our Support Promise

We're committed to your success with Quick Roster

< 24h

Average response time

98%

Customer satisfaction rate

24/7

Knowledge base access

100%

Australian-based support

Still Need Help?

Can't find what you're looking for? Our support team is here to help.

Email Support

Send us a detailed message and we'll get back to you within 24 hours

Send Email

Request a Demo

Schedule a personalized demo with our team to see Quick Roster in action

Book Demo